Reference

Privacy Policy for India Accounts

This Privacy Policy explains what data we collect, how we use it, where we store it and when we share it, so you can open an account with…

India scopeCookie controlsAccount recordsSupport trails

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How We Handle Your Data

6kiom Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We keep this policy tied to the data that actually passes through your account. That includes sign-up details, device and browser signals, cookie data, support messages, and records linked to deposits or withdrawals made through UPI, Paytm or PhonePe. We use that record set to verify

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identity, match transactions, answer disputes and stop duplicate or risky access. Where local law permits, we may ask for extra checks before a correction or deletion request goes ahead, because the wrong change can affect access, history or records. We retain data only for the period
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needed for legal, tax, dispute or security reasons, then delete it or turn it into an unlinked record. If a local rule limits access, the limit applies in that jurisdiction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Ways To Reach Us

If you want to read the policy in full or raise a privacy concern, we route requests through email, the in-account form and live chat.

RECORD CARE

What We Keep and Why

We handle policy data with a narrow purpose. Account details, cookie signals, device markers and support messages are visible only to staff who need them for verification, record…

Account data

We store the details you send at sign-up and when you change your profile.

Cookies

Cookie settings help us remember language choice, session status and page behaviour.

Device logs

Device and browser logs help us spot unusual access and keep a clean audit trail for support.

Security checks

If a request looks sensitive, we may ask for extra proof before making a change.

Retention

We keep records for the period needed by law, dispute handling or account support.

Your requests

To ask for a correction, access copy or deletion where local law allows, use the in-account form or email us.

Privacy Questions We Hear Most

These questions cover the parts of the policy that usually matter first: what we collect, why we keep it, how cookies work and how you can ask for changes. If your case needs a record check, we will use the contact route that fits the request and the local law that applies to you.

We collect the details you send in the form, plus device and browser signals needed to keep the account secure. If you later contact us, we also keep the message trail linked to that account.

Cookies help us remember session status, language choice and page preferences so you do not need to set them each time. Some cookies also help us detect unusual access and keep the site working properly.

When a payment record is created through UPI, Paytm or PhonePe, we keep it long enough to reconcile the entry, answer disputes and meet legal record-keeping duties. We do not use that record for unrelated purposes.

Only staff who need the record for verification, support, security or dispute handling can access it. We keep access narrow, and every request is checked against the reason it was opened.

We retain records only as long as local law, tax rules or support needs require. After that, we delete them or remove direct identifiers so the data no longer points back to you.

Use the in-account form or email us with enough detail to locate the record, such as your account ID and the matter you want changed. We verify the request before we act on it.

If a jurisdiction limits access or use, we follow that limit in that place. That may affect whether some features, records or requests can be processed, and we will say so in our reply.

Privacy Policy for India Accounts

Ways To Reach Us

What We Keep and Why

Account data

Cookies

Device logs

Security checks

Retention

Your requests

Privacy Questions We Hear Most

01 What data do you collect when I open an account?

02 Why do you use cookies?

03 How do you use payment records?

04 Who can see my data?

05 How long do you keep records?

06 How can I ask for a change or copy?

07 What if local law limits access?

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